Ambulance Billing

EMS and Ambulance Billing Services

Spiwin & Company is a full service ALS/BLS Billing Firm. Our organization has understood from its inception the unique nature and needs of the EMS industry. Whether that be municipalities and how to manage resident versus non-resident rates, to providing consultation and guidance on successfully maneuvering through the transition to the national fee schedule with mandatory Medicare participation and changes in documentation requirements.

Our approach and commitment to excellence has allowed Spiwin & Company to improve both our clients consistency and amount of revenue generation. Our philosophy is that each relationship is a true partnership. At Spiwin & Company, we are dedicated to ensuring that transports and patients are treated with care and professionalism in order to maximize their revenue generation.

Keys to Success

• Effective Customer Service. Our relationship with our clients is a partnership.
• Timely turnaround on processing of charges received (average 24 hour turnaround time).
• Professional and thorough process to ensure that claim gets paid correctly in a timely fashion.
• Effective utilization of technology and resources that ensure reimbursement is maximized.

Services

• Patient information questionnaire sent to obtain missing information.
  
• Effective review of run sheet to ensure:
  Completeness
  Legibility
  Documentation to support level of services rendered
  
• Comprehensive ICD-9 coding and assignment of level of service (ALS I, BLS, etc) according to billing guidelines.
• Documentation education/in-services.
• Toll-free phone for patient inquiries.
• Review and recommendation on fee schedule.
• Recommendation on revenue generation opportunities not currently being taken advantage of in providers existing charge master.
• Payment posting through completion of balance due.
• Complete account management up to and including providing services through our fully-licensed collection division.

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